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Modern Languages and Art History & Visual Culture Professional Services Teams

The Dean’s Office is the main administrative hub for the College that covers two areas of the business; High level administrative and PA support for the College Senior Team (Pro-Vice-Chancellor, Director of College Operations, Associate Deans for Education, Research, and International and Development), and Executive support for Departments (Archaeology, Classics & Ancient History, Drama, English, History, Humanities Penryn, Modern Languages and Theology & Religion).

The team receive, manage and process all internal and external matters in relation to the College’s operations and business, from meeting support for key College governance groups (i.e. College Executive Group, Humanities Leadership Forum, Professional Services Leadership Team and College Safety Group), support for Department meetings (i.e. Strategy Group, Athena Swan etc.), to recruitment, induction, academic promotions.  

* Due to current Covid-restrictions, phone lines are currently unavailable *


College contacts Emily Morris Executive Officer 01392 724339
Kristen Brind Senior Administrator

01392 727669
Lotte Keetch

Senior Administrator 01392 724231

Modern Languages &  AHVC contact

Nikolina Lukacek Azenic
Executive Assistant

01392 725244

* Due to current Covid-restrictions, phone lines are currently unavailable *

HR Team Jane Stephenson Human Resources Business Partner 01392 723080

Claire Condick

Ruth Baker

Human Resources Advisor 01392 727555

Recruitment Team

Richard Sitko Recruitment Coordinator

01392 723083
Employee Services Jo Orr Employee Services Team Leader 

01392 723411 
Pensions Alison Rose Pension and Reward Advisor 01392 723088

* Due to current Covid-restrictions, phone lines are currently unavailable *






Education Business Partner

Eli McCutchion Education Business Partner, Streatham 01392 722634

Queen's Hub

Dee Freer Queen's Hub Education Support Manager (also for Thornlea) 01392 725066
Gwen Morris Queen's Education Support Advisor 01392 725309


Emilia Kenchington  Specialist Education Support: Welfare (Queen's) 01392 726731

Global Opportunities (Study Abroad)

Steve Bassett Global Development Advisor for Humanities
01392 725538


Laura Ibarra Hempel Employability and Global Opportunities College Coordinator 01392 723943
Simon Allington
Employability and Placements Advisor 01392 722278

Student Engagement

Annie Salter Student Community & Voice Associate  

Student Cases (academic misconduct, appeals and complaints)

College Cases Team  

Programme / Module Accreditation 

HUMS Quality Team  

Nikki Hunt

Elaine Wilkes

Timetabling Officers (Queen's)  
Library Caroline Gale Library Liaison Manager 01392 723884
INTO in-sessional support John Straker INTO in-sessional Support Officer 01392 725465
College contact Kevin Sales Cluster Lead 01392 725493

Modern Languages & AHVC contact

Vicki Dunn RDA 01392 722183
Doctoral College Morwenna Hussey

PGR Manager (HASS)

Please note that we prefer for all email enquiries to ideally be directed to instead of personal email addresses, except when emailing the PGR Manager.  01392 725303
Cathryn Baker PGR Support Officer 01392 722636
Jim Milnes PGR Support Administrator 01392 722635
Innovation, Impact and Business Brigid Howarth College Business Partner and Culture Theme Lead 01392 724315
Nicola Nuttall IPDM Heritage Innovation Theme Lead 01392 722292
Jay Gascoigne IPDM Creative Industry Theme Lead 01392 725503
Dr Jodie West IPDM Culture Theme Lead, Cornwall 01326 253756
Belinda Dillon Impact Officer 01392 722291
Global Partnerships Steve Bassett Humanities Global Partnerships Business Partner +44 (0) 1392 725538
Global Advancement TBC TBC TBC TBC
Marketing and Student Recruitment Ian Watson

Head of Communications and Marketing

Contact for: Marketing strategy, market and competitor data, market analysis and research 01392 722685
Shiona Biggin

Marketing Campaign Manager

Contact for: In-cycle marketing campaigns, digital and print advertising, study web site, prospectus, subject brochures, social media 01392 726395
Jim Boyne

Student Recruitment and Admissions Manager

Contact for: Student recruitment and admissions issues, Open Days / Offer Holder Visit Days, conversion campaigns, CRM enquiries 01392 725017

Widening Participation

Jennie Truman Education and Student Experience Officer 01392 722331
International Recruitment Jesse Lynch Regional Manager for the Americas and Norway 01392 723386
Financial Planning and Reporting (FPR) Financial Planning and Reporting Helpdesk 01392 726983
Chris Merritt  Senior Management Accountant 01392 722634
Tracey Aggett Management Accountant 01392 725444
Anna Gralia-Szucs Assistant Management Accountant   01392 723132

Procurement (buying)

Procurement Operations Helpdesk 01392 726984
Finance Operations Financial Operations Helpdesk 01392 726985
Finance Systems Finance Systems Helpdesk 01392 726982

The Planning Officer supports the institutional Planning Process, as well as producing reports and analysis on league tables, student surveys and any other data publications of interest to the college.

The SWARM Administrator is the point of contact for workload planning data.

Policy, Planning and Business Intelligence  Catherine North

Strategic Planning Officer 01392 725070


Zoe Bright

SWARM Administrator 01392 722348

Technical Services Business Partner for Humanities (Archaeology). Managing the provision and service delivery of technical support.

Technical Services  Dr Stephen Haley Senior Technical Services Manager (Archaeology) 01392 723321

 IT business partners will advocate on behalf of the Colleges and Professional Services, understanding and challenging their strategies and plans, and ensuring IT services meet their needs. The IT business partners will take responsibility for navigating the University IT landscape on your behalf, ensuring clear communication and connection between the IT team and their customer.

For Operational requirements (I need a... My device is broken... How do I...?) contact the IT Helpdesk

Strategy and Service Improvements Nate Turner

IT Business Partner 01392 726168
Service Requests, Faults and Advice IT Helpdesk

IT Helpdesk

Report an issue to the IT Helpdesk 01392 724742
Estate Services Paul Mucklow

Director of Engineering and Direct Works 01392 724561
Campus Services Andrea Schoefbeck

Infrastructure Manager 01392 724942
Catherine Bell

Administrator (Buildings and Infrastructure) 01392 725323