Intercultural Communication in a Global World (SML3009)

StaffProfessor Sonia Cunico - Convenor
Dr Francesco Goglia - Convenor
Credit Value15
ECTS Value7.5
NQF Level6
Pre-requisitesNone
Co-requisitesNone
Duration of Module Term 2: 11 weeks;

Module aims

In this module aims to:

  • Examine critically key theoretical perspectives on identity, language and culture, and explore how these complex concepts affect and inform the dynamics of interactions in multilingual and multicultural settings
  • Explore what intercultural communication is and how an ability to understand diversity and respond effectively and appropriately to unfamiliar cultural practices is an essential competence in any international working and social environment to avoid prejudice, bias, and ‘othering’.
  • Develop a greater sensitivity to cultural and linguistic diversity through engagement with critical concepts such as culture, identity, othering, mis/communication in a range of different contexts and through different media

The module adopts an interdisciplinary approach and it will help you to develop a familiarity with different analytical tools and approaches, and the ability to design and develop an individual research project.

ILO: Module-specific skills

  • 1. Demonstrate understanding of the key theoretical notions and concepts in Intercultural Communication Theory as well as their relevance in multilingual and multicultural contexts, and in particular in working environments
  • 2. Demonstrate the development of your Intercultural Competence through the analysis of data which illustrate instances of cultural diversity and/or mis/understanding, bias and prejudice

ILO: Discipline-specific skills

  • 3. Recognise, describe, and evaluate, under guidance from the module tutor/s, a variety of critical responses to case studies and sources
  • 4. Demonstrate the development of ethnographic skills within a structured framework
  • 5. Recognise and understand the role of language/s as a key locus of personal and sociocultural identity as well as of Intercultural mis/understanding
  • 6. Demonstrate familiarity and ability to draw on a range of research literature
  • 7. Demonstrate ability to engage with a variety of research approaches, including ethnography of communication, contrastive pragmatics, and discourse analysis

ILO: Personal and key skills

  • 8. Develop intercultural awareness and competence based on engagement with a variety of readings and case studies
  • 9. Undertake an independent research project, which involves data collection and use of appropriate analytical frameworks

Syllabus plan

Whilst the content may vary from year to year, it is envisioned that it will cover some or all of the following topics:

  • What is Mis/Communication? Models of communication.
  • Languaging, cultures, and identities – From linguistics to ethnography of communication
  • Language in Interaction: The structuring of talk as a cultural phenomenon
  • Language/s in Interaction: Crossing linguistic and cultural bridges (How do I say what I mean? And do I really mean what I say?)
  • Cross-Cultural Pragmatics at Work: Managing rapport through talk in the global village (from business to tourism)
  • Intercultural  mis/communication:bias, prejudice and othering in the workplace
  • Co-construction of culture/s and identity/ies – Doing culture in different contexts
  • Managing and resolving intercultural conflicts:Becoming an effective intercultural mediator

Learning activities and teaching methods (given in hours of study time)

Scheduled Learning and Teaching ActivitiesGuided independent studyPlacement / study abroad
161340

Details of learning activities and teaching methods

CategoryHours of study timeDescription
Scheduled Learning and Teaching1510 x 1.5 hour lectures and seminar
Scheduled Learning and Teaching1Conclusion
Guided Independent Study134Private study and seminar preparation

Formative assessment

Form of assessmentSize of the assessment (eg length / duration)ILOs assessedFeedback method
Project proposal written in English750 Words1-9Written and/or oral

Summative assessment (% of credit)

CourseworkWritten examsPractical exams
10000

Details of summative assessment

Form of assessment% of creditSize of the assessment (eg length / duration)ILOs assessedFeedback method
Project written in English1003000 word project in English1-9Written

Details of re-assessment (where required by referral or deferral)

Original form of assessmentForm of re-assessmentILOs re-assessedTimescale for re-assessment
ProjectProject1-9Referral/Deferral period

Re-assessment notes

Successful referred students will receive the maximum achievable mark of 40 for their essay. Successful deferred students will have their re-assessment treated as a first attempt, thus the full range of marks will be available.

Indicative learning resources - Basic reading

  • Holliday, A, Hyde, A, and Kullman, J. · (2010) Intercultural Communication: An Advanced Resource Book for Students. Routledge
  • Hua, Zhu (2013) Exploring Intercultural Communication: Language in Action (Routledge Introductions to Applied Linguistics). Routledge
  • Martin, Judith & Nakayama, Thomas (2007 ) Experiencing Intercultural Communication: An Introduction. McGraw-Hill Higher Education
  • Jandt, Fred E. (2015) An Introduction to Intercultural Communication: Identities in a Global Community. SAGE
  • Piller, I. (2011) Intercultural Communication: A Critical Introduction Edinburgh University Press
  • Spenser-Oatey, H. (2000) Culturally Speaking: Managing rapport through talk across cultures. London and New York: Continuum.

Module has an active ELE page?

Yes

Indicative learning resources - Web based and electronic resources

Available as distance learning?

No

Origin date

01/02/2016

Last revision date

04/08/2020

Key words search

Intercultural competence, identity, pragmatics, miscommunication